ISM code has been the most controversial among all the chapters of SOLAS. There are plenty of seafarers and shore staff who feel that ISM code has only brought more paper work and nothing else.
But a detailed report on the impact and effectiveness of the ISM code suggests that “where the ISM Code had been embraced as a positive step toward efficiency through a safety culture”, tangible positive benefits were evident.
But as you would note that the report has a caveat which is “Where the ISM code had been embraced as a positive step“.
How do we embrace ISM code as a positive step? The first step would be to know about the ISM code and its elements.
In this post, we will discuss the 7 important elements of the ISM code.
Let’s get started.
1. Who is the Company as per ISM code
The first thing we need to know is who is the company. As per ISM code
Company means the owner of the ship or any other organization or person such as the manager, or the bareboat charterer, who has assumed the responsibility for operation of the ship from the shipowner and who, on assuming such responsibility, has agreed to take over all duties and responsibility imposed by the Code.
So the company can be
- Owner of the ship
- Any other organisation
- Bareboat Charterer
But most importantly, the company is the organisation that has agreed to take over all the duties and responsibilities as per the ISM code.
Now take it this way. If you board a ship as a PSC inspector, how can you find the details for the ‘Company” of the ship?
No ship can sail with an invalid or a missing statutory certificate. One such certificate is “Safety Management certificate”.
The details of the “company” are required to be entered into this certificate. This certificate will have the
- Name of the Company
- Address of the Company and
- Company identification number
A permanent and Unique Number is required to be assigned to all Companies and Registered Owners managing any ship of 100 gross tonnes and above engaged on international voyages.
The company identification number is issued by IHS Maritime and trade on behalf of IMO.
Most of the flags also require the company to fill a form called “Declaration of the company“. Which is a self declaration by the company stating they are the “company” for the listed ships as required by the ISM code.
2. Company’s responsibilities
ISM code is all about the company.
If you read the ISM code, all the lines of the code starts with “Company Should” or “Company is responsible”.
Even for the master’s responsibilities, it is not directed to the Master but to the company.
ISM code has not just made the company responsible for shipboard operations but it also its implications in the shipping business.
Take for example the Hague-Visby rules. These rules has one major rule in favour of ship owners.
It says that ship owner will not be responsible for any delays or damages resulting because of faults of master and crew of the ship.
While this rule still stays, its meaning has changed post ISM code.
Now even in the clear case of neglect on part of crew, in many cases the court has given the verdict against the ship owner.
Why ? Court asked what has the company done to avoid crew negligence ?
So ISM code is all about company’s responsibilities. Broadly there are two main responsibilities.
- To define and document the responsibilities and authority of the persons involved in work relating to and affecting safety and pollution prevention
- provide support and resources to the persons to carry out their functions effectively
The first point means that company need to provide the instructions to the ship in form of SMS manual.
Second, the company need to provide all the support a ship may need for running the ship safely.
3. Internal Audits
An effective Internal audits is the main dividing line between a good ship management company and a bad one.
ISM code requires that internal audit of each vessel should be conducted at least every 12 months.
Who is the right person to conduct internal audit ? Well, ISM code has the answer. As per ISM code
Personnel carrying out audits should be independent of the areas being audited unless this is impracticable due to the size and the nature of the Company
This means that the superintendents of the vessel cannot carry out the internal audit of the vessels they are managing.
This is because of obvious reason that they will tend to not highlight any shortcoming in the system for which they themselves has to blame for.
In most effective systems, it is always someone from the QHSE department that conducts the internal audits.
Some companies even have a “Shipboard Audit department”, whose only responsibility is to look after the internal audits of the ships.
Apart from this, there is a formal requirement for the auditor to be trained for carrying out the internal audits.
4. Certificates as per ISM Code
There are two statutory certificates that are required as per ISM code.
Document of compliance
DOC is issued to the company by the flag state or by the classification society on behalf of the flag state. The certificate is valid for five years and it requires to be endorsed annually.
DOC is issued to the company after a successful audit to verify that company complies with the requirements of ISM code.
A company may have multiple document of compliance from different flags and from different classification societies.
For example, company may be managing ships of Singapore as well as Hong Kong flag. Some of these ships may have DNV class and other have Class NK. Now the company will have following DOCs
- DOC from DNV on behalf of Singapore flag
- DOC from DNV on behalf of Hong Kong flag
- DOC from Class NK on behalf of Singapore flag
- DOC from Class NK on behalf of Hong Kong flag
From the ship’s point of view, we must ensure that we have correct DOC on board.
So if you are on a chemical tanker which has DNV as the classification society and Hong Kong flag, you know what you need to check in the DOC.
Yes, you got it right !!! In this case the DOC should be issued by the DNV on behalf of Hong Kong flag.
We also need to check that the ship type appears on the DOC.
Safety Management Certificate
Safety management certificate is issued to the ship. The certificate is issued after verifying two elements required as per ISM code
- That the safety management system is in place and complies with the ISM code requirements
- That the safety management system is being implemented and followed on board
This verification process is called “external audit” of the SMS and is usually done by the class on behalf of the flag of the ship.
Safety management certificate is also issued by the flag of the ship or by its classification society on behalf of the flag. The certificate is valid for five years and require intermediate (between 2-3 years from date of issue) verification.
Safety management certificate co-exists with the DOC
We must understand that the issuance of safety management certificate is conditional to the validity of the DOC.
If for some reason the DOC is revoked or if it becomes invalid, the safety management certificate will also be invalid.
5. Designated person ashore
ISM code requires the company to nominate a Designated person who will be a link between ship and shore.
A Designated person ashore
- should have access to the highest level of management
- is responsible for monitoring the safety and pollution prevention aspects of the operation of each ship
- is responsible for ensuring that adequate resources and shore-based support are applied, as required
Some companies designate a junior shore personnel (for example a Deputy marine superintendent) as DPA.
While he may have gone through all the trainings required for the DPA as per MSC circ 6, he will be ineffective in carrying out his duties because of lack of authority in the organisation.
In an effective system, DPA will be a senior person in the company who has some authority and control over the company’s activities.
6. Observations, Non-conformity and Major Non-conformity
So far we have discussed that two audits are carried out on ships to fulfill the requirements of the ISM code.
- External audit by the Class on behalf of flag of the ship
- Internal audit by the company
During these audits, the auditor may find some deficiencies and shortcomings. ISM code categorises these shortcomings as
- Observation
- Minor Non-conformity
- Major Non-conformity
Let us see what is the difference between these findings.
Observation
As per ISM code
Observation means a statement of fact made during a safety management audit and substantiated by objective evidence
What does this means ? It shows an area of concern that is conforming with the ISM code now but if it is not improved it may lead to the non-conformance with the ISM code.
Need examples ??
Ship’s SMS requires that certain critical spares need to be on board all the time. Ship’s SMS also require that charts and publications need to be kept update and maintained in good condition.
The observation on this can be
- Two A/E critical spare parts were not on board as these were recently consumed. The requisition for same was in place.
- One of the chart was torn at the end and was found with a tape
Both of these are observations because the ship is complying with the requirement of SMS. But if these situations are not corrected, it may lead to a non-conformity.
Minor non-conformity
As per ISM code
Non-conformity means an observed situation where objective evidence indicates the non-fulfilment of a specified requirement.
This is different from an observation because in this case a specific requirement of the ISM code was not met.
In the example we discussed under “Observation”, “non-conformity” will be
- Two A/E critical spare parts were not on board as these were recently consumed. The requisition for same was not in place.
- On random checking, one permanent correction on one of the voyage chart was missing.
The SMS requires that minimum inventory of the critical spares need to be maintained at all times. In this case as the requirement under Section 10 of the ISM code (maintenance of ship and equipments) were not met.
Major non-conformity
As per ISM code
Major non-conformity means an identifiable deviation that poses a serious threat to the safety of personnel or the ship or a serious risk to the environment that requires immediate corrective action and includes the lack of effective and systematic implementation of a requirement of this Code.
If we dissect the definition, we have few elements of a major non-conformity. These are
- Deviation that pose a serious threat
- Require immediate corrective action
- Lack of effective and systematic implementation of ISM code
One point that a major non-conformity highlights is that there is a systematic failure of one or more parts of the SMS.
A major non-conformity can be because of one single major deficiency or incident. Or it can be because of number of small deficiencies from one area.
For example, a single deficiency on Marpol equipments or Life saving appliances can be a major non conformity.
Also a number of small deficiencies on record keeping can be considered as a major non conformity.
If I have to differentiate between a Minor Non conformity and a major non conformity, I will do that with one point.
A minor non conformity may be an error, something someone forgot to do or a non-compliance on a single instance.
A major non compliance is a system failure. It just indicates that the SMS is not effectively implemented.
Actions in case a major non conformity is issued
IMO in its MSC circ 1059 and MEPC circ 401 has given the detailed guidelines on the procedure to handle major non-conformities identified during ISM audits.
Few quick points about handling major conformities
- Ship’s cannot sail with a major non-conformity. Ship can only sail once it has been downgraded to a minor non conformity
- A major non conformity will be downgraded once flag is satisfied that the effective corrective actions are being taken
- Corrective actions to close this non conformity need to be completed in less than three months
- If the nature of major non conformity is very serious, the Safety management certificate of the ship may be withdrawn. In this case even the interim Safety management certificate will not be issued. Ship need to go through the initial process of obtaining the SMC which would include initial verification of the SMS.
7. Master’s review
One of the responsibility of the master as per ISM code is to review the effectiveness of the SMS on board. ISM code has not mentioned any time frame for this review but as per the understanding of industry experts, it should be done at least annually.
Master is required to report any noted deficiencies in the SMS. While reviewing SMS, Master need to
- review SMS manuals and suggest any edits or corrections. Also if any requirement mentioned in the SMS manuals is against the industry practice or requirements.
- Make suggestions to improve the safety management system on board ships
- Review and comment on the shore based support and how this can be improved
- Review and comment on the ship’s performance on safety and pollution prevention related matters
Conclusion
ISM code has been critisized for bringing too much of paper work without comparatively lesser gains. But fact is more often than not, it is the implementation, in general that has been poor.
If implemented with all the seriousness it deserves, it has many benefits to offer.
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About Capt Rajeev Jassal
Capt. Rajeev Jassal has sailed for over 24 years mainly on crude oil, product and chemical tankers. He holds MBA in shipping & Logistics degree from London. He has done extensive research on quantitatively measuring Safety culture onboard and safety climate ashore which he believes is the most important element for safer shipping.
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89 Comments
Really good elobaration..thank you Sir.
Glad you liked it Tharun..
Thank you Sir, for sharing. This will serve as a good reminders!
Thanks Edgardo for reading..
why the PSC uses term deficiency all over ???.....how to differentiate between deficiency and non conformity ( major,minor ) .Auditors dont use the term deficiency ...
Non conformity is the term used in ISM code. PSC inspections follow the guidelines set by the MOU and IMO for PSC inspections (& not the ISM code). These guidelines require PSC inspectors to give deficiencies and these deficiencies are given different codes. In Safety management systems of most of the companies, PSC deficiencies are required to be considered a non conformity and need to dealt as non conformities. So even though all PSC inspections are non-conformities, both terms are different because these are required by different guidelines and legislations.
Can a company have 2 or more DOC's??If a new type of ship joins a management company which is not mentioned on the existing DOC ,Then company will be issued a separate new DOC or the existing one will be amended ??
Yes, Many companies have more than one DOCs. For example if a company is managing ships of 4 flags, Company need to have DOC from each of these flag, so in this case company will have 4 DOCs. Further if some of these ships have DNV class and others have ClassNK, then for each flag there will be two DOCs. One issued by DNV on behalf of that flag and other issued by ClassNK on behalf of that flag. So in total the company may have 8 DOCs. Further if company manages 3 type of ships, if they want they can have a different DOC for each type of ships or they can have all the ships mentioned in one DOC. Some companies do not prefer all the ships in one DOC as they feel that if for some reason DOC is revoked for a deficiency related to one type of ship, DOCs of all type of ship will become invalid and thus SMC of all the ships will become invalid and all the ships will not be able to sail till the time DOC become valid. Thos was the thinking during initial days of ISM code, now most of the companies prefer all type of ships in one DOC but choice is theirs. So that should answer your second query.
thanks for nice explanation.Really thankful.
Where the internal audit of ship in relation to ISM is officially documented??As in SMC there is no mention of annual audit verification!!
Hi Your statement that QUOTEFurther if some of these ships have DNV class and others have ClassNK, then for each flag there will be two DOCs. One issued by DNV on behalf of that flag and other issued by ClassNK on behalf of that flag. So in total the company may have 8 DOCs UNQUOTE is not correct. There is no need for separate DOCs from separate ROs( Class society doing SMC audits on board).So there will be only individual DOC only for each flag .
very helpful and n easy to understand. Sir why ISM n ISPS are called audits and not part of HSSC surveys. question asked during competancy exams.kindly elaborate.
In simple terms, an inspection (and surveys) is for equipments and audit is for procedures. ISM and ISPS code require the surveyor to check if procedures are in place. For example a safety equipment survey is more concerned about if the safety equipments are working or not. Whereas ISM audit is not concerned about if the equipments are working. it is more concerned about what procedures are followed if a safety equipment is not working. This actually is a good question and I will post a detailed answer sometime.
Sir can you please tell me are there any stages of implementation of ism? if yes which are those ?
Thanks for the detailed and well elaborated cotents , sir can you please explain the latest amendment which came on 2015 stating "periodically verify whether all those undertaking delegated ISM-related tasks are acting inconformity with the Company’s responsibilities under the Code". As I understand audits where already incorporated in ISM.
It means that now it also becomes the company's responsibility that people are following ISM code and ship's SMS. Companies can no longer turn a blind eye to a violation of ISM code just because it might suit the company at that time (for example critical equipment not working because of lack of spares).
Sir,thanks for your wonderful blogs,all the blogs are very nicely elaborated and with friendly examples which really help us understand the topics,pls keep posting this nice topics.....
Glad you found it useful Indranil...
Hi, am going to develop SMS of my company, do i have the list of ISM clauses, so i can develop it as per clause by clause
Very useful & informative notes on ISM.grateful for all your efforts made on preparing those.
Thanks, Sifath..
Hello captain Rajeev Jassal..Does ISM has a role to play in cadet activities on board?
Not directly but through company's SMS manual. Otherwise, MLC have few requirements on this matter...
Ref IACS Guidance No 41 ( Rev 2019) Annex 3 The Relationship between ISM Code & STCW 95 The largest portion of the STCW addresses the requirements for training, verification, and certification of seafarers. Responsibility for seafarer certification rests with the flag Administrations, and is not the responsibility of the Companies. This clearly eliminates the Company’s responsibility for many of the requirements of the STCW. The Company, however, carries responsibilities relevant to seafarer training. The Company’s responsibilities in this area fall into two categories: 1. those related to the certification of seafarers; and 2. training pertinent to the responsibilities imposed by the ISM Code. For details pls read the complete Annex
Thanks very much Rajeev, very helpful.
Glad you found it helpful Josh...
Really well explained sir.
Thanks, Lyndon...
Hello Rajeev. I'm Peruvian. I'm deck cadet. I need to know more about the importance of minumim safe manning certificate and the international tonnage certificate. Also I´m interested to talk with you. Can you help me?
contact 7505688387
thanks ....sir
Hello Rajiv Sir,your comments are very helpful.Please let us know under which ism element fatigue has been discussed.
sir although i m a tme, but this is so simple and easy made by you..we need more and more. when u explained then it becomes simple..thank u so much
Glad you found it useful...
Thanks for this blog. In this blog we found many good information about shipping service.
Glad you found it useful...
Sir if a bunker checklist not sighted during external ism audit. Then auditor raised NC. Now how NC can be closed by chief engineer on ship
Such NC can be closed by training of "filling up and use of bunker checklist" for all engine room staff. Training may be given by the master. Corrective actions need to be monitored after next bunkering and correctly filled next bunkering checklist along with training record will act as the supporting documents for close out of this NC.
Thank you sir. It will help me in my exams
Glad it was helpful to you Shiv...
Dear sir good day, I m second engineer since last 10 years, now I m going for my chief exams. I have gone through mostly all topics u have covered. I will highly appreciate you the way you have written, u made this subject very interesting. Before I used to get bored while reading Marpol and Solas. Just only becoz of you I m very much confident about my exams, thank a lot Sahab...looking forward some matter on ship chartering from ur side. Thank you n best regards.
Glad to hear that Vinod... I will cover the topic of chartering in near future...
very much useful and knowledgeable bolg sir
Glad you found it useful Viny...
Thanks so much. Please are all IMO codes mandatory for implementation for member states? Or they could decide not to implement a code?
In many cases, the Flag Administrations may consider some codes, guidelines and/or standards as part of their regulations, which imply that those are to be considered as part of the ISM Reg 1.2.3.1 Refer to Flag State Marine Notices etc
Thanks so much. Please are all IMO codes mandatory for implementation for member states? Or they could decide not to implement a code?
Very nicely explained sir. Thank you very much for your kind effort.
link between statutory and classification survey of ship machinery and equipment with respect to routine maintenance and how it is effectively merged in ships sms under the ISM code. kindly elaborate.... thanks
ISM Code Para 10.1 The Company should establish procedures to ensure that the ship is maintained in conformity with the provisions of the relevant rules and regulations and with any additional requirements which may be established by the Company. The relevant rules for surveys are included in SOLAS. The ship's SMS therefore must integrate the ship's Planned Maintenance System to satisfy survey requirements. Also the statutory survey certificates are issued on the condition that the ship will be maintained by the shipowner beween one survey to the next.
Comment* thank you sir thats great
Thank you so much sir for this really helpful explannation. Wherever i ventured looking for and trying to understand ISM concepts, it made it murkier further but you have explained in short those important things very effectively. One clarification i would seek.. The term objective evidence is very frequently asked by the MMD surveyors and nothing seems to convince them. Is it correct to say that an objective evidence is more of a finding of an internal or external auditor during ISM audit which could amount to observation, Minor NC or a major NC?
Hello Sir, Thank you so much for your effort to give such informative details. I am a student of the ICS and this information gonna help a lot. Thanks one again. Applies for the same for the other articles you write about (e.g the load line convention).
thankyou so much sir it was really helpful. it cleared my doubt.
well presented.Thank you
Very clear explanation.Found it very informative.Very useful for all mariners esp. To the senior officers.I am avid followers of your various blog sir as i am preparing myself for promotion to capt rank.Thank you so much.More power
Its always valueable information in all your articals. Appreciate your efforts to make it so Easy to understand.
there are useful ISM code and help for ship engineering.https://www.safeharbourship.com/
Dear Sir is it compulsory for 499gt Commercial Yacht the ISM code or Mini ISM? is it compulsory have a Company who assumes responsibility for the operation of the Ship DOC?
Thank you captain.always I continue your articles and find them very useful.
you have the potential to bring a significant change to the way we indian seafarers perform.. keep going cap.
sir how to ensure that ism is properly implemented onboard?
Very nicely explained thanks sir
Thank you so much Sir...you explained very nicely this topic and i found very interesting ISM first time...Thanks lot Sir...
Thank you so much Sir...you explained very nicely this topic and i found very interesting ISM first time...Thanks lot Sir...
Very knowledgeable topics for Seafarers. Very clearly explained with suitable examples.
identify specific parts of the codes(ism and isps) that have raised controversy
Nice share thanks for the details...https://amrepinspect.com/process-audits/
Capt Rajeev Jassal Has taken a serious pain in detailing fundamentals and shaping them towards a more pragmatic approach. is worth millions. Excellent bit of work. Good luck.
nice blog sir
How to prepare vessel for ISM Survey???
Thank U Sir. This helped me a lot for my upcoming interview...short n on pointed...
Hi Captain, A small question for you, what would be the time scale requirement for external audits for company and vessel within ISM or is the time scale only for internal audits within 12 months ? Regards John
ship accident at sea refers to ISM Code and Company Responsibilities
how should company can comply on element 10 of the Ism code?
Sir what does operation means as per ISM? What i understood from your article if DOC expires or gets invalid then SMC stands Invalid as well and for doc its subject to annual internal audit and for smc its subject to intermediate external audit which is carried out by class Please let me know if that's correct and thanks for sharing this and all your articles it such a blessing to get such useful information.Thanks in advance
Sir, Why the need for MSC?
I could not refrain from commenting. Exceptionally well written management tips. We will be linking to this great content on our website.Keep up the good writing.
Thanks for your information
Dear CaptainRajeev, vany thanks indeed for the very good lesson. Please be so kind to clarify whether "must the vessrl's ISM manual conform to port state safety regs"
Hello sir In Bangladesh during class1 oral examination a question is randomly asked How to implement ism during bunkering???? Pls guide how to reply on that question
The narration of your explanation like a story with 100% clarity is very helpful for the juniors like me for our start up knowledge Thank you for your efforts sir.
thank you sir. You're blog has been a life saver for a lot of seafarers regarding a lot of administrative theory. Thank you!
Nice and ease to learnt the subject and now i can understand about this ISM, Thanks alot Sir
Thank you for sharing this valuable information. This is must read for every seafarers and maritime vendors!
Shipment management software helps in planning & executing the physical movement of goods. It can be used by all members of the supply chain from manufacturers to distributors.
Internal and External stakeholders of ISM ??
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